Privacy Policy

Your privacy is important to us. It is CYASOON Corporation's policy to respect your privacy and comply with any applicable law and regulation regarding any personal information we may collect about you, including across our website, https://cyasoon.com, and other sites we own and operate.

This policy is effective as of 01 June 2023 and was last updated on 07 March 2024.

Scope of This Privacy Policy

This Privacy Policy is relevant for our services, which include websites, apps, events, and other offerings we provide under the Cyasoon brand.

It's important to note that certain services might be governed by their own distinct privacy policies. In cases where a service has its own privacy policy, that specific policy will be the one that applies, not this general Privacy Policy.

Information We Collect

Information we collect includes both information you knowingly and actively provide us when using or participating in any of our services and promotions, and any information automatically sent by your devices in the course of accessing our products and services.

Geolocation Information

If you have given Cyasoon access to your location in your device settings, when you use your cell, we will collect location information about your longitude and latitude and may save your device’s coordinates to offer certain features to you. This information helps us identify your physical location which we use to personalize your experience and make it easier for you to interact with other Users, by enabling the general locality information to be displayed to your Match and choosing locations that are near you.

If you have given Cyasoon access to your location, but change your mind, or want to turn it off temporarily, you can do so in your iPhone settings: Settings > Privacy > Location Services > Cyasoon

Log Data

When you visit our website, our servers may automatically log the standard data provided by your web browser. It may include your device’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, other details about your visit, and technical details that occur in conjunction with any errors you may encounter.

Please be aware that while this information may not be personally identifying by itself, it may be possible to combine it with other data to personally identify individual persons.

Personal Information

Upon account creation, you are required to furnish us with your phone number and email address, along with essential information for the service's functionality. This includes your gender, date of birth, and preferences regarding the type of individuals with whom you wish to interact.

Legitimate Reasons for Processing Your Personal Information

We only collect and use your personal information when we have a legitimate reason for doing so. In which instance, we only collect personal information that is reasonably necessary to provide our services to you.

Collection and Use of Information

We may collect personal information from you when you do any of the following on our website:

We may collect, hold, use, and disclose information for the following purposes, and personal information will not be further processed in a manner that is incompatible with these purposes:

Device Permissions

Mobile platforms provide permission settings for various device data and notifications, including access to contacts, photos, location services, push notifications, and advertising IDs. You have the option to modify your device's settings to either allow or deny the gathering and processing of this data, or the receipt of these notifications. However, be aware that altering these settings will affect the functionality of some services.

Please be aware that we may combine information we collect about you with general information or research data we receive from other trusted sources.

Security of Your Personal Information

When we collect and process personal information, and while we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification.

Although we will do our best to protect the personal information you provide to us, we advise that no method of electronic transmission or storage is 100% secure, and no one can guarantee absolute data security. We will comply with laws applicable to us in respect of any data breach.

You are responsible for selecting any password and its overall security strength, ensuring the security of your own information within the bounds of our services.

How Long We Keep Your Personal Information

We keep your personal information only for as long as we need to. This time period may depend on what we are using your information for, in accordance with this privacy policy. If your personal information is no longer required, we will delete it or make it anonymous by removing all details that identify you.

However, if necessary, we may retain your personal information for our compliance with a legal, accounting, or reporting obligation or for archiving purposes in the public interest, scientific, or historical research purposes or statistical purposes.

If you require the deletion of your account and/or all of your data that we retain, either contact us at the information below, indicating your specific needs, or follow the instructions provided once initiating the “Delete Account” feature in the Account section of the app. This feature can be found once you log in, tap the “Gear” icon at the upper right of your device screen, tap “Account”, tap “Delete Account” at the very bottom of the screen, and finally confirm “Yes” on the floating panel to complete the process. ALL retained data about you and your information, including all photos and videos uploaded to the Cyasoon platform will be deleted.

Once this process is complete, and if you wish resume your use of Cyasoon at a later date, you must create a completely new account from the very beginning of the onboarding process. This new account will have no data nor records associated with correlated to your previously deleted account.

ID and Photo Verification Data

The ID Check step of the account creation process involves Cyasoon checking an upload of a government-issued identification document (i.e., a driver's license). The service checks to see whether the photo on the ID matches the photo of the face. Cyasoon also checks the date of birth on the ID to verify you are at least 18 years of age. A photo of your government-issued ID IS retained by Cyasoon, and is stored with industry-wide electronic security and data breach counter-measures in place.

We only use the photos collected above for the purpose of the ID verification and to ensure you are the same person in your selfie video. We do not store or extract any data from your ID for any purpose, other than for what has been stated above. OUR USE OF YOUR PHOTO AND PHOTO IDENTIFICATION DOCUMENT INCREASES THE OVERALL LIKELIHOOD THAT ALL USERS OF CYASOON ARE 18 YEARS OF AGE OR OLDER. WE DO NOT PERMIT ANYONE TO USE CYASOON WHO IS 18 YEARS OF AGE OR YOUNGER.

We utilize saved photos of your face and government ID, not for display on the app to the general public, but rather to confirm that your video selfie presentation includes your operation of the device camera and to indicate the authenticity of you and your presence on the Cyasoon platform. This guarantees that every Cyasoon user is a natural person, Know-Your-Customer verified, and eligible for random criminal background checks FOR YOUR SAFETY.

Although we will do our best to protect the personal information you provide to us, we advise that no method of electronic transmission or storage is 100% secure, and no one can guarantee absolute data security. We will comply with laws applicable to us in respect of any data breach. Our number one priority is the safeguarding of this data from unauthorized parties.

Age Restriction Policy

Our services are exclusively available to individuals who are 18 years or older. We strictly prohibit the use of our platform by anyone under 18. If you believe a user is under 18, please report them using the available reporting feature within the service.

International Transfers of Personal Information

The personal information we collect is stored and/or processed where we or our partners, affiliates, and third-party providers maintain facilities. Please be aware that the locations to which we store, process, or transfer your personal information may not have the same data protection laws as the country in which you initially provided the information. If we transfer your personal information to third parties in other countries: (i) we will perform those transfers in accordance with the requirements of applicable law; and (ii) we will protect the transferred personal information in accordance with this privacy policy.

When a user onboards onto the Cyasoon platform, the user must submit a front and back photo of their government identification, and also a photo of their face. This data is sent via a web service remote procedure call to the IDAnalyzer API that can be explained from resources and documentation located here:

https://www.idanalyzer.com

As a response to the web service call, we receive a confidence score that indicates the user's identification card data and the match level (on a scale of 1 to 100) for their face photo to their identification card photo.

The web service call is published for the Cyasoon platform. Therefore, the face data and photo ID data is sent to a third party via JSON web service call to an API with the ID Analyzer service. The contact information for this third-party API provider follows:

2023 © Evith Technology Ltd.
support@idanalyzer.com

Asia +886 4 2321 2675
Europe +44 20 8133 6869
North America +1 408 520 9598
Australia +61 7 3103 3754

Headquarters:

15F-3, No. 360, Sec. 2
Taiwan Blvd., North District
Taichung City, Taiwan

From the current Privacy Policy of Evith Technology Ltd., valid from the date of 24 April 2018:

“We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.”

A direct link to the full ID Analyzer Privacy Policy is located here:

https://www.idanalyzer.com/privacy-policy.html

A direct link to the full ID Analyzer Data Protection Policy is located here:

https://www.idanalyzer.com/data-protection-policy.html

Your Rights and Controlling Your Personal Information

You always retain the right to withhold personal information from us, with the understanding that your experience of our website may be affected. We will not discriminate against you for exercising any of your rights over your personal information. If you do provide us with personal information you understand that we will collect, hold, use and disclose it in accordance with this privacy policy. You retain the right to request details of any personal information we hold about you.

If we receive personal information about you from a third party, we will protect it as set out in this privacy policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have such person’s consent to provide the personal information to us.

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time. We will provide you with the ability to unsubscribe from our email-database or opt out of communications. Please be aware we may need to request specific information from you to help us confirm your identity.

If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant, or misleading, please contact us using the details provided in this privacy policy. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading, or out of date.

If you believe that we have breached a relevant data protection law and wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint. You also have the right to contact a regulatory body or data protection authority in relation to your complaint.

Limits of Our Policy

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices.

Changes to This Policy

At our discretion, we may change our privacy policy to reflect updates to our business processes, current acceptable practices, or legislative or regulatory changes. If we decide to change this privacy policy, we will post the changes here at the same link by which you are accessing this privacy policy.

If required by law, we will get your permission or give you the opportunity to opt in to or opt out of, as applicable, any new uses of your personal information.

Contact Us

For any questions or concerns regarding your privacy, you may contact us using the following details:

CYASOON Corporation

1115 W 29th St.
Cheyenne, WY 82001
USA

(307) 369-3018
hello@cyasoon.com
https://cyasoon.com